Change projects are successful if you take the following steps:

 Consider change in the context of the whole organization
 Make your organisation's priorities central to the change    project
 Undertake change for real benefits - not for the sake of    it
 Plan thoroughly first
 Drive change from the top
 Communicate, consult and seek participation and support    throughout the organization
 Simplify processes: make them practical and add value
 Work out how to keep the organisation running    effectively throughout
 Manage the project actively
 Measure and celebrate each stage of success